Digital Delivery Policy

Digital document delivery

After Razorpay confirms successful payment and our system verifies the payment, the purchased document is made available through the secure download link shown on the order-success page and, where supported, through the customer's account/download area. An order confirmation or download notification may also be sent to the email address provided at checkout.

Delivery is normally available shortly after successful payment verification. Delivery can be delayed by payment-provider confirmation, email delivery, internet connectivity or technical issues.

Consultancy service delivery

Service requests are reviewed by our team. We may contact the customer for documents, clarifications or additional information. Timelines depend on the scope of work, completeness of information, third-party requirements and the processing time of the relevant government or other authority.

If you cannot access your purchase

First check the order-success page and your registered email inbox, including spam or junk folders. If the download is still unavailable, contact us with your order number and purchase email. Do not share your password, OTP, UPI PIN or card security details.

Physical shipping

No physical shipment or courier delivery is included unless a specific product or service description expressly says otherwise. For digital purchases, shipping charges and physical delivery timelines do not apply.